CONTACT INFORMATION
Villa No.5, Les Roses Complex, Aziziah
P.O.BOX 22666, Doha, State of Qatar
Phone: +974 44523204
Mobile: +974 55591379
Fax: +974 4736090
E-mail: mhamadeh@qatargas.com.qa
Linkedin:http://www.linkedin.com/profile/view?id=44376175&trk=nav_responsive_tab_profile
CAREER OBJECTIVE
As of my personal attributes; I am presentable, hardworking, like responsibilities, goal oriented and totally dependable. Looking always to develop myself and my work. I bring along a solid educational background and ability to communicate effectively at all levels and a very high degree of initiative
PERSONAL INFORMATION
Nationality:Syrian
Resident of:Doha, Qatar
CAREER OBJECTIVE
As of my personal attributes; I am presentable, hardworking, like responsibilities, goal oriented and totally dependable. Looking always to develop myself and my work. I bring along a solid educational background and ability to communicate effectively at all levels and a very high degree of initiative
PERSONAL INFORMATION
Nationality:Syrian
Resident of:Doha, Qatar
Birth date :07 Mar, 1966
Gender:Male
Marital Status:Married
Number of Dependants:3
PROFESSIONAL EXPERIENCE
July 2007- Present:
Gender:Male
Marital Status:Married
Number of Dependants:3
PROFESSIONAL EXPERIENCE
July 2007- Present:
Acting General Services Manager
General Services Lead
General Services Lead
Qatar Gas, Dhoa, Qatar
Basic Function and Scope:
Manage approved plans for the provision of general services for Qatargas Offices/Plant and field, covering office services, transportation and catering. Planning and co-ordinating all such activities, setting standards and developing procedures, business plans and budgets for such activities. Co-ordinates the implementation of approved plans and resolves problems with external parties, other departments or individuals. Serves as officer or member of various committees and task forces .
Tasks and Duties:
Ø Develops appropriate systems and procedures to implement the defined and recommended departments policies and objectives. Assists in reviewing the activities of General Services personnel and evaluates their performance against predetermined objectives. Establishes, maintains, and reviews guidelines for the preparation of both long term and short term objectives for the department.
Ø Supervise Office Services in the provision of required services for Qatargas Offices/Plant and Field covering mail, central stationery and commissary stores, office equipment receipt, commercial art and reproduction services. Monitors such activities to ensure that standards are maintained; resolves problems and co-ordinates work both with external parties and other departments.
Ø Supervise Office Services to develop and maintain systems and procedures for the general maintenance and operations of Qatargas offices. Assists in the selection of suitable contractors; advises on major renovations and modifications to office configurations; advises supervisors when dealing with any cases of abuse of Company property and randomly follows up progress and completion of building maintenance work carried by Maintenance Department.
Ø Co-ordinates with the Transport Division for the review of transport provisions and where necessary assists in the negotiations of vehicle leasing contracts, insurance and maintenance contracts for all Company vehicles.
Ø Initiates and recommends procedures for all administrative activities including the negotiation, preparation and award of contracts; bid request, opening and evaluation procedures; contract agenda, amendments and renewal procedures, and office services policies and procedures. Includes monitoring existing procedures and practices, identifying optimum practices for efficiency and equity, arranging the drafting of policies with other interested departments for finalisation.
Ø Co-ordinates the preparation of business plans and annual budgets for the General Services Department, for submission to and discussion with the Manager. Includes discussing planned activities with Supervisors. Identifying any major new products, programs or equipment requiring capital or other significant expenditure. Defining any special activities for the Divisions in the coming year, establishing performance or other targets where feasible; assessing manpower requirements, and recommend assignment of responsibilities for the implementation of plans and achievement of targets where practicable. Justifies plans and budget to Supervisors and follows up on the implementation of approved plans, monitoring the expenditure of budget funds and explaining any deviations from plans.
Ø Liaises with SCS department concerning systems development to improve or enhance the General Services computerised system.
Ø Assists the Catering Division in the administration of services provided to employees and other authorised personnel. Ensures all catering activities are monitored including, where necessary, overseeing tender agreements for catering services, quality control and health regulation maintenance.
Ø Responsible for the support of Company Safety, Environment and Quality policies and programs, and carrying out specific duties and responsibilities related to his job as spelled out in Management system documentation, policies, procedures, local documentation, Management System Manual, Safety Manual and other related documents.
Ø Carries out other similar or related duties such as serving as officer or member of various committees and task forces as assigned by General Services Manager. Co-ordinating the development of computer database and other systems to improve or enhance the efficiency of General Services work. Preparing related reports of services activities such as office furniture for planning purposes, and performance indicator reports.
Manage approved plans for the provision of general services for Qatargas Offices/Plant and field, covering office services, transportation and catering. Planning and co-ordinating all such activities, setting standards and developing procedures, business plans and budgets for such activities. Co-ordinates the implementation of approved plans and resolves problems with external parties, other departments or individuals. Serves as officer or member of various committees and task forces .
Tasks and Duties:
Ø Develops appropriate systems and procedures to implement the defined and recommended departments policies and objectives. Assists in reviewing the activities of General Services personnel and evaluates their performance against predetermined objectives. Establishes, maintains, and reviews guidelines for the preparation of both long term and short term objectives for the department.
Ø Supervise Office Services in the provision of required services for Qatargas Offices/Plant and Field covering mail, central stationery and commissary stores, office equipment receipt, commercial art and reproduction services. Monitors such activities to ensure that standards are maintained; resolves problems and co-ordinates work both with external parties and other departments.
Ø Supervise Office Services to develop and maintain systems and procedures for the general maintenance and operations of Qatargas offices. Assists in the selection of suitable contractors; advises on major renovations and modifications to office configurations; advises supervisors when dealing with any cases of abuse of Company property and randomly follows up progress and completion of building maintenance work carried by Maintenance Department.
Ø Co-ordinates with the Transport Division for the review of transport provisions and where necessary assists in the negotiations of vehicle leasing contracts, insurance and maintenance contracts for all Company vehicles.
Ø Initiates and recommends procedures for all administrative activities including the negotiation, preparation and award of contracts; bid request, opening and evaluation procedures; contract agenda, amendments and renewal procedures, and office services policies and procedures. Includes monitoring existing procedures and practices, identifying optimum practices for efficiency and equity, arranging the drafting of policies with other interested departments for finalisation.
Ø Co-ordinates the preparation of business plans and annual budgets for the General Services Department, for submission to and discussion with the Manager. Includes discussing planned activities with Supervisors. Identifying any major new products, programs or equipment requiring capital or other significant expenditure. Defining any special activities for the Divisions in the coming year, establishing performance or other targets where feasible; assessing manpower requirements, and recommend assignment of responsibilities for the implementation of plans and achievement of targets where practicable. Justifies plans and budget to Supervisors and follows up on the implementation of approved plans, monitoring the expenditure of budget funds and explaining any deviations from plans.
Ø Liaises with SCS department concerning systems development to improve or enhance the General Services computerised system.
Ø Assists the Catering Division in the administration of services provided to employees and other authorised personnel. Ensures all catering activities are monitored including, where necessary, overseeing tender agreements for catering services, quality control and health regulation maintenance.
Ø Responsible for the support of Company Safety, Environment and Quality policies and programs, and carrying out specific duties and responsibilities related to his job as spelled out in Management system documentation, policies, procedures, local documentation, Management System Manual, Safety Manual and other related documents.
Ø Carries out other similar or related duties such as serving as officer or member of various committees and task forces as assigned by General Services Manager. Co-ordinating the development of computer database and other systems to improve or enhance the efficiency of General Services work. Preparing related reports of services activities such as office furniture for planning purposes, and performance indicator reports.
September 2003 -June 2007:
General (Office) Services SupervisorTakreer (Abu Dhabi Oil Refining Co.)P.O. Box 3593, United Arab Emirates
General (Office) Services SupervisorTakreer (Abu Dhabi Oil Refining Co.)P.O. Box 3593, United Arab Emirates
http://www.takreer.com/
1. Supervises and controls the activities of the Office Services covering various provisions of Office supplies, Hygienic Utilities & Cleaning, Transportation, Communication, Reception & Security. Handles printing and publication requirements, office allocation & maintenance ensuring high standard of services in a cost effective manner WORK PERFORMED.
2. Reviews requests received from Divisions for Office supplies, stationary, consumables or for fixed assets i.e. Office Furniture & Equipment; includes analysis of requests in the light of company’s policies & Procedures and raising purchase requisitions for the required items.
3.Verifies all invoices relating to office services
4. Ensures availability and provision of all kinds of stationary and office supplies to all company offices at request.
5. Plans and prepares annual forecasts for any changes required for office accommodation, maintenance
6. Plans and prepares office Services Budget in coordination with all concerned Users in the company by reviewing and consolidating the yearly consumption of Office Equipment, Office Furniture, Office Stationary & Consumables, additional space requirements etc.
7. Supervises vendors/suppliers delivery and installation of all required office equipment and furniture as per approved standards. Arranges for the maintenance of assets
8. Supervises the cleaning/hygiene and catering services
9. Supervises the provision of an efficient courier and mail services
10. Ensures provision of Telecom services .
11. Supervises and coordinates all transportation services for HQ personnel
12. Prepares scope of work for the terms of agreements of services provided by contractors, such as office cleaning, catering and photocopying etc.
13. Performs the technical evaluation process of purchase offers received in respect of related office services activities.
April 2001 -August 2003:
Business Development Coordinator
Emirates Transport, P.O. Box 5757, Dubai, UAE, United Arab Emirates
www.emiratestransport.com/pkg07/index.php?lang=2
1. Supervises and controls the activities of the Office Services covering various provisions of Office supplies, Hygienic Utilities & Cleaning, Transportation, Communication, Reception & Security. Handles printing and publication requirements, office allocation & maintenance ensuring high standard of services in a cost effective manner WORK PERFORMED.
2. Reviews requests received from Divisions for Office supplies, stationary, consumables or for fixed assets i.e. Office Furniture & Equipment; includes analysis of requests in the light of company’s policies & Procedures and raising purchase requisitions for the required items.
3.Verifies all invoices relating to office services
4. Ensures availability and provision of all kinds of stationary and office supplies to all company offices at request.
5. Plans and prepares annual forecasts for any changes required for office accommodation, maintenance
6. Plans and prepares office Services Budget in coordination with all concerned Users in the company by reviewing and consolidating the yearly consumption of Office Equipment, Office Furniture, Office Stationary & Consumables, additional space requirements etc.
7. Supervises vendors/suppliers delivery and installation of all required office equipment and furniture as per approved standards. Arranges for the maintenance of assets
8. Supervises the cleaning/hygiene and catering services
9. Supervises the provision of an efficient courier and mail services
10. Ensures provision of Telecom services .
11. Supervises and coordinates all transportation services for HQ personnel
12. Prepares scope of work for the terms of agreements of services provided by contractors, such as office cleaning, catering and photocopying etc.
13. Performs the technical evaluation process of purchase offers received in respect of related office services activities.
April 2001 -August 2003:
Business Development Coordinator
Emirates Transport, P.O. Box 5757, Dubai, UAE, United Arab Emirates
www.emiratestransport.com/pkg07/index.php?lang=2
Developing the Business of the Establishment, Creating new projects to increase up the total income. Developing the actual existing business to have the maximum use and increase up the income without new investment in the existing products. Developing the marketing strategy. Doing feasibility studies relating to Transport sector. Look after the requirements and the new requirements of UAE Transport Market and adding it to the List of the Est. services. Developing the sales & market tools of the team and improving their skills. Arrange & organize the promotional & marketing Campaigns. Following up the fulfilling of the market & action plans of the Est.
Examples of jobs I have done:- International Transport Exhibition: Five Millions Dhs expected income.- International Bus Club: Expected 500 000 Dhs for the first year.- Emirates Transport Institute for Training: Expected Two million Dhs Income- Emirates Transport Bus Factory: Expected income: 10 Million Dhs.- Emirates Transport Railways Project: Expected income 24 million Dhs- Joint venture with AC Delco to develop our workshops, 11 million Dhs investment from AC Delco-
Build up a successful business relationship with all vehicles agents and manufacturers
July 1999 -April 2001:
Private Marketing CoordinatorEmirates Transport, P.O. Box 5757, Dubai, UAE, United Arab Emirates
www.emiratestransport.com/pkg07/
Handling the Private Transport sector of UAE, putting the market strategy, the market plan, and the action plan. Handling 11 branches all over UAE with a team of 11 sales & marketing coordinators. Achieving a budget of 20 Million Dhs and increasing it up to 60 Million by 3 years. Creating new products and developing the actual one. Hunting Big customers of UAE transport market. A to Z tender procedures : receiving Tender, studying it, summarizing it by showing possibilities and obstacles of participating, studying the legal articles & the Contract format, searching the market for the required products, studying the specifications of the required product of the Service and negotiate them with the supplier pricing the required Services, preparing all required documents as per the Tender, knowing and studying the competitors and put down the possibilities, submitting and following up the Tender results. Helping the Establishment by building up our own tenders for purchasing Buses & vehicles. Also handling all steps after contracting job and procedures. Examples of Jobs I have done:- Contracting with Emirates Airlines Group; Contract value 11 million Dhs. 4 years contract- Contracting with TAKREER & ATHEER ( ADNOC COs.); Contract value 35 million Dhs. 4 years contract- Contracting with NPCC & Bouroj ( ADNOC COs ) contract value: 15 million Dhs, 4 years contract.- Contracting with Manasek; Contract value 3 million 4 years contract - Set up the first successful business relationship with Tourism companies, Arabian Adventures, Net Tours, Orient Tours- Set up the first successful business relationship with Airlines companies, Emirates Airlines, Gulf Air, Qatar Airways. - Set up the first successful business relationship with Petroleum companies, ADNOC Group, Emirates Petroleum, Eppco- Open for the first time International Destination lines to Jordan, Syria, and Lebanon to Transport passengers.- Build up international successful business relationship with Germany.
January 1998 -April 1999:
Sales & Marketing ManagerAl Otaiba Advertising Agency, AL Diafah St, Bur Dubai, United Arab Emirates
Handling the VIP clients of UAE, putting the market strategy, the market plan, and the action plan for every and each account. Handling the accounts of the main Three clients with a team of 3 Accounts coordinators. Achieving a budget of 13 Million Dhs. Creating new promotions & campaigns for the clients’ products and developing the actual corporate Identity . Handling the media sector and creating excellent relationships with all the media sources.
January 1996 -December 1997:
Customer Service Representative (Middle East sector)OSi Specialties S.A. ( A Witco Co.), Jebel Ali Free Zone, R / A 6, Bldg.4, Dubai, U.A.E.
Set up the office. Contacting Customers; follow up their inquires & yearly consumption. Processing Purchase orders & delivering them to customers. Follow up outstanding payments of the customers. Finalization of accounts on monthly basis; handling Bank accounts & reconciliation, analysis of product costing, analysis of financial statements, handling petty cash & preparing cash flow statement, preparing the Budget, updating stock, generating monthly reports, monthly and yearly forecasting, and customer purchasing report. Introducing new products and marketing them. Generating customers list and find out new customers in the Middle East. Storing and organizing sales data. As an extra duty I was following up all the administration work of the office.
AWARDS
Handling the Private Transport sector of UAE, putting the market strategy, the market plan, and the action plan. Handling 11 branches all over UAE with a team of 11 sales & marketing coordinators. Achieving a budget of 20 Million Dhs and increasing it up to 60 Million by 3 years. Creating new products and developing the actual one. Hunting Big customers of UAE transport market. A to Z tender procedures : receiving Tender, studying it, summarizing it by showing possibilities and obstacles of participating, studying the legal articles & the Contract format, searching the market for the required products, studying the specifications of the required product of the Service and negotiate them with the supplier pricing the required Services, preparing all required documents as per the Tender, knowing and studying the competitors and put down the possibilities, submitting and following up the Tender results. Helping the Establishment by building up our own tenders for purchasing Buses & vehicles. Also handling all steps after contracting job and procedures. Examples of Jobs I have done:- Contracting with Emirates Airlines Group; Contract value 11 million Dhs. 4 years contract- Contracting with TAKREER & ATHEER ( ADNOC COs.); Contract value 35 million Dhs. 4 years contract- Contracting with NPCC & Bouroj ( ADNOC COs ) contract value: 15 million Dhs, 4 years contract.- Contracting with Manasek; Contract value 3 million 4 years contract - Set up the first successful business relationship with Tourism companies, Arabian Adventures, Net Tours, Orient Tours- Set up the first successful business relationship with Airlines companies, Emirates Airlines, Gulf Air, Qatar Airways. - Set up the first successful business relationship with Petroleum companies, ADNOC Group, Emirates Petroleum, Eppco- Open for the first time International Destination lines to Jordan, Syria, and Lebanon to Transport passengers.- Build up international successful business relationship with Germany.
January 1998 -April 1999:
Sales & Marketing ManagerAl Otaiba Advertising Agency, AL Diafah St, Bur Dubai, United Arab Emirates
Handling the VIP clients of UAE, putting the market strategy, the market plan, and the action plan for every and each account. Handling the accounts of the main Three clients with a team of 3 Accounts coordinators. Achieving a budget of 13 Million Dhs. Creating new promotions & campaigns for the clients’ products and developing the actual corporate Identity . Handling the media sector and creating excellent relationships with all the media sources.
January 1996 -December 1997:
Customer Service Representative (Middle East sector)OSi Specialties S.A. ( A Witco Co.), Jebel Ali Free Zone, R / A 6, Bldg.4, Dubai, U.A.E.
Set up the office. Contacting Customers; follow up their inquires & yearly consumption. Processing Purchase orders & delivering them to customers. Follow up outstanding payments of the customers. Finalization of accounts on monthly basis; handling Bank accounts & reconciliation, analysis of product costing, analysis of financial statements, handling petty cash & preparing cash flow statement, preparing the Budget, updating stock, generating monthly reports, monthly and yearly forecasting, and customer purchasing report. Introducing new products and marketing them. Generating customers list and find out new customers in the Middle East. Storing and organizing sales data. As an extra duty I was following up all the administration work of the office.
AWARDS
2001 Emirates Transport GM Award for Excellence Achivement
2002 Emirates Transport Best Employee
2010 Qatargas CEO Award for Outstading Achievement
EDUCATION
September 1992:
Aleppo University, Aleppo, Syria High Diploma in Translation
http://www.alepuniv.shern.net/index_en.php
September 1991:
Aleppo University, Aleppo, Syria High Diploma in Education & psychology
http://www.alepuniv.shern.net/index_en.php
September 1991:
Aleppo University, Aleppo, Syria High Diploma in Education & psychology
http://www.alepuniv.shern.net/index_en.php
August 1990:
AL Baath University, Homs, Syria B.A English literature & language
http://humanities.albaath-univ.edu.sy/modules.php?name=News&file=article&sid=23
CAREER LEVEL
Career Level: Executive (Senior Employee)
Last Salary:US$8,000 / month++++
Job Location:Qatar
Job Category: Logistics- General Services
Employment Type:Employee
Desired Salary:US$12,000 / month
TARGET COMPANY:I am Looking for a company who can let me show all my creativities and who can develop my career.
Courses, certificates & skills
Last Salary:US$8,000 / month++++
Job Location:Qatar
Job Category: Logistics- General Services
Employment Type:Employee
Desired Salary:US$12,000 / month
TARGET COMPANY:I am Looking for a company who can let me show all my creativities and who can develop my career.
Courses, certificates & skills
Supervisory Skills Course
Expert
More than 3 years
Effective leadership Management
Expert
More than 3 years
Time & stress Management
Expert
More than 3 years
Simplification of work procedures
Expert
More than 3 years
MS Word, Excel, Access, Power Point, MS Project
Skill Level: Expert
Years practiced: More than 14 years
Last used: One month or less
Customer Service Approach course
Expert
More than 10 years
last time used: 1 month or less
Planning & organizing course
Expert
More than 10 years
last time used: 1 month or less
Communicative approach course
Expert
More than 10 years
last time used: 1 month or less
Guest contact skills
Expert
More than 10 years
last time used: 1 month or less
Commercial Correspondences
Expert
More than 10 years
last time used: 1 month or less
Sales & marketing course
Expert
More than 10 years
last time used: 1 month or less
Business Development skills
Expert
More than 5 years
last time used: 1 month or less
Administration skills
Expert
More than 5 years
last time used: 1 month or less
LANGUAGES
Language Level Years practiced Last used
English Expert More than 15 years 1 month or less
Arabic Expert More than 30 years 1 month or less
French Intermediate 1 year or less 14 years ago
AWARDS
Hotel Holiday International
Award / Best Employee of the month
September 1994
Emirates Transport
Award / Best Employee of the year 2000
2000
Emirates Transport
Award / Best Employee of the year 2001
2001
Qatargas
CEO Award of Excellence 2010
2010
CEO Award of Long Service
2013
REFERENCES
Adham El-sharkawy, Sales Manager, Al Masaood Auto. - RENAULT , Abu Dhabi
+971 50 5122940
a.sharkawy@masaood.com
Redha Darwish AL Rahma, Marketing Manager, Emirates Transport, Dubai
00971506450527
redhadarwish@hotmail.com
Kerem TasRegional, Sales Manager, Mercedes Daimler Chrysler M.E. Dubai
00971504503254
kerem.tas@daimlerchrysler.com
Saeed Al Hajeri, properties Manager, Abu Dhabi Investment Cooperation
00971504455772
Reza Jaffar, Investment Development Advisor, General Authority of Sharjah FZ
00971504580636
rj@sharjah.org
Adil Amin Al Mulla, Procurement & logistic Manager, Emirates Airlines, Dubai
0097150445558
admulla@emirates.com
Nabil Ab El Naga, Regional Commercial vechicles Manager,AL Futtaim Motors- Toyota
00971506287200
nabiln@alfuttaim.co.ae
Isam Abunabah, General Manager, Hyundai Juma Al Majid Est. Dubai
00971506536624
isam@hyundai-uae.com
Khaled Hasan Al Marzouqi, General Services Manager, TAKREER
00971504445224
kalmarzouqi@takreer.com
Nasser Al Misned, Administration Manager, Al Jazeerah Channel,
+974 55705070 or 55521135
laffan@yahoo.com
Dia Attasi, CEO, Sama Qatar,
+974 55579420
+971 504331299
dia@samaqatar.com
Abdulaziz AlMisned, Tasweeq (QP), Marketing Manager,
+974 55520080
anrmohd@gmail.com
Ahmed Al Nemer, Gen. Manager, Gulf Netwroks,
+974 55897630
ahmad@gulfnetworks.net
Hosny Yousef, Operation Manager, Metito,
+974 33944050
hosny.yousif@yahoo.com
Osama Ibrahim Al Rajab, Administration Manager, AlFuttaim Group,
+974 506533177
osama.ibrahim@alfuttaim.ae
Sahban Refaai, IT Programmer, Qatar Petroluem,
+974 5554 1274
mhajrini@gmail.com
